Terms of service

Last updated: 14 July 2025

Overview

This website is operated by Biovello, a brand of Kelatrade Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Biovello.

By accessing our website or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. Continued use of our site constitutes acceptance of these Terms.

We reserve the right to update or change these Terms at any time by posting updates on this page.

1. Online Store Terms

You must be at least the age of majority in your country or region to use this site.

You agree not to use our products for any unlawful or unauthorised purpose.

Any breach of these Terms may result in termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce or exploit any part of the Service without written permission.

Credit card information is always encrypted during transfer over networks.

3. Accuracy of Information

Information on this site may not always be current or complete. Use it at your own risk.

We reserve the right to modify site content at any time without obligation to update users.

4. Modifications to Service and Prices

Product prices and availability are subject to change without notice.

We reserve the right to discontinue or modify the Service at any time.

5. Products or Services

Certain products may be available exclusively online and in limited quantities.

Product descriptions and colours may vary depending on your screen or device.

We reserve the right to limit quantities or discontinue any product.

6. Billing and Account Information

We may refuse or cancel orders at our discretion, including suspected reseller or fraudulent orders.

You agree to provide accurate and up-to-date purchase and account information.

7. Optional Tools

We may offer access to third-party tools 'as is' without any warranties.

Your use of these tools is entirely at your own risk.

8. Third-Party Links

Our site may include links to third-party websites for which we are not responsible.

Please review third-party terms and policies before engaging with their services.

9. User Comments & Submissions

By submitting content to us, you grant us the right to use it without restriction.

You are responsible for ensuring your comments do not violate third-party rights or laws.

10. Personal Information

Your submission of personal data is governed by our Privacy Policy.

11. Errors and Omissions

We reserve the right to correct errors or inaccuracies at any time without prior notice.

We are not obligated to update or clarify information unless required by law.

12. Prohibited Uses

You are prohibited from using the site for unlawful, abusive, or harmful purposes.

Violation of any terms may result in termination of your use of our Service.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free use of our Service.

All products and services are provided 'as is' without warranties unless stated otherwise.

Biovello shall not be liable for damages resulting from use of the Service or products.

14. Indemnification

You agree to indemnify and hold harmless Biovello and its affiliates against any third-party claims resulting from your breach of these Terms.

15. Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

16. Termination

Either you or we may terminate this agreement at any time.

You remain liable for all amounts due up to the date of termination.

17. Entire Agreement

These Terms constitute the entire agreement between you and Biovello concerning the use of our Service.

18. Governing Law

These Terms are governed by the laws of England and Wales.

19. Changes to Terms

We reserve the right to update or replace any part of these Terms by posting updates to our website.

Your continued use of the Service constitutes acceptance of those changes.

20. Contact Information

Questions about the Terms should be directed to support@biovello.com